Talk to Us, Right From the App

You know that moment when something’s just… not working right? Or maybe you have an idea that could make the whole editing flow smoother, but by the time you open your browser to tell us, it’s already slipped your mind?

Yeah, same. That’s why we added a simple way to talk to us in the moment, without leaving Spotlight FX.

Say hi, share an idea, or report a bug

There’s now a chat bubble in the bottom right corner of Spotlight FX. It’s always there, quietly waiting until you need it. Click it, write anything you want, and it comes straight to us. No forms, no support tickets, no “we’ll get back to you in 3-5 business days.”

Why We Built It

We kept seeing people run into bugs and then email us hours later. So we figured, if we want better feedback (and faster fixes), we should probably make it easier to share thoughts right inside the app. So, now you can:

✅ Report something broken
✅ Request a feature
✅ Ask a question
✅ Just say hi if you’re bored (seriously)

You’ll get a real response from me (Denis) or Tom, not an auto-reply.

Just for context

If you’re new here: Spotlight FX is a plugin for Premiere Pro and After Effects that gives you transitions, effects, titles, and tools, all built to save you time and stress while editing. Learn more here.

One Last Thing

This is just the start. We’re slowly building more ways to make Spotlight FX feel like a tool with people behind it. Not just a pack of assets. So if you’ve got thoughts, ideas, bugs, requests… go ahead. Click the bubble.